This policy explains how Power Team handles information submitted through this website. It is written for professional buyers, distributors, maintenance teams and service contacts who use the site to request information about hydraulic pumps, pumps and parts, cylinders, jacks, pullers and related support.
We may collect your name, company, email address, phone number, country, product interest and application details. If you describe a hydraulic tool problem, the message may include model numbers, pressure targets, service symptoms, operating conditions or other technical details needed to answer the inquiry.
Power Team uses submitted information to respond to requests, prepare product guidance, route service questions, improve website content and maintain business records. Application details help the team understand whether the inquiry concerns pump selection, cylinder pairing, repair parts, bolting support or a broader engineering review.
We may share information with authorized personnel, distributors or service partners when doing so is necessary to respond to your request. We do not sell inquiry information as a standalone marketing list.
Information is kept for as long as needed to support business communication, service history, legal obligations and operational analysis. Reasonable administrative and technical measures are used to reduce unauthorized access, but no website transmission is guaranteed to be completely secure.
Technical application details may be retained with the contact record because hydraulic support often requires follow-up across a distributor, service counter or engineering discussion. Keeping those details helps avoid repeated requests for the same pressure, stroke, model and symptom information.
You may request that Power Team update or remove contact information where legally and operationally appropriate. Some records may be retained when needed for warranty, service, compliance, dispute resolution or legitimate business documentation.
Questions about this policy can be sent through the contact form or by emailing [email protected].